Support
We're here to help.
Contact us
For any questions, issues or feedback, email us at support@vayro.be. We typically respond within 24 hours.
In-app support
You can also contact us directly from the Vayro app. Go to Profile → Settings → Contact Support to send us a message.
Common questions
How do I cancel a booking?
Open the appointment in your schedule and tap Cancel Appointment. Cancellation policies vary by professional.
How do I get paid as a professional?
Payouts are processed via Stripe Connect. Go to Profile → Payouts to set up or manage your payout account.
How do I delete my account?
Go to Profile → Settings → Privacy → Delete Account, or email us at support@vayro.be.
Privacy
For questions about your personal data, see our Privacy Policy.